Privacy Policy

We respect your right to privacy. We recognize that many visitors to our web site are concerned about the information they provide us and how we treat that information. Our Privacy Policy was developed because we take your privacy seriously.

Information we gather about you

When you purchase a product from, we ask you to provide information required to fulfill your order. You need to provide your name, email address, phone, shipping address, credit card information, and billing address.

What we do with the information

At Peerless Coffee and Tea, we do not share any of your information! We do not sell, rent or provide any of your information to third parties. In order to provide you with the best products, excellent information and quality customer service, we will record a variety of information from your visit to our site. We record your computer’s domain name, information indicating which site pages you viewed, the address of the site you came from before visiting our site, and any search terms you used to find our site.

Occasionally, we make special offers available to our own customers such as promotions, sales, discounts, newsletters, etc.. You may periodically receive email notification from us regarding these special events and offers. If you do not want to receive email notification from us concerning special promotions, savings, events, newsletters or other important information, simply return the email notification to us with “unsubscribe” in the subject line. Also, you can send us an email by visiting the Contact Us section of the website.


We do employ cookies (a cookie is a piece of data that is sent to your browser from a web server, and stored on your hard drive) to allow us to maintain products in your shopping cart as you explore various parts of our website. Cookies also allow us to know if you have visited our site before or if you are a first time visitor. This provides us with important marketing information and lets us know how we are doing at both attracting new visitors and maintaining relationships with our existing customers.

Should you want to avoid having a cookie placed on your hard drive, be sure to set your browser preferences/options to refuse all cookies. Please note that this may cause some difficulty in maintaining products in your shopping cart during extended shopping sessions.

Secure Online Ordering

We gather and store all of your personal information, including credit card information, on our secure server. This information is encrypted during transmission through our Secure Socket Layer (SSL), and maintained in a secure database that is not connected to the Internet. You will see the VeriSign Site Logo on our Website, as well as a “lock” emblem on your browser. They indicate this is a secure website.

Links to Third Party Sites

Our web site may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

Policy Changes

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site.

Contact Us

If you have any questions about our Terms of Use, please email or contact:

Peerless Coffee & Tea
260 Oak St.
Oakland, CA 94607
1-800-310-KONA (5662)