Terms of Use

By using our website you agree to the terms and conditions (“Terms”) outlined below. Your placement of an order indicates your acceptance of these terms and conditions. If you do not agree to be bound by these Terms, please do not use the Peerless Coffee & Tea or the Tropic Star websites.

Copyright and Trademark

Peerless Coffee & Tea® and Tropic Star® are registered trademarks; proprietary to Peerless Coffee & Tea (the “Company”) and represent the source and high quality of Company’s goods and services. All materials on the Peerless Coffee and Tropic Star websites including images, graphics, text, designs, button icons, audio clips, software, logos and trademarks are protected by U.S. and international copyright, trademark and/or other intellectual property laws and are the property of Peerless. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of Peerless or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished. The content on the website may only be used in accordance with these Terms. The use of these materials is not authorized and is prohibited unless specifically permitted by these Terms.

Limitation of Liability and Disclaimer

The Company web site (www.peerlesscoffee.com and www.tropicstartea.com) and the materials therein are provided “AS IS”. Company makes no representations or warranties either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein. You agree that Company, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Company web site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages

Jurisdiction

You agree that any legal action brought against Company shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on Company shall be an appropriate federal or state court located in Alameda County in the State of California. Company reserves the right to make changes to this site and these terms and conditions at any time.

Personal Use

You are responsible for your use of and activity on the Peerless website. Your use of the materials on this site is for the purpose of obtaining information or to shop. You agree you will not distribute, publish, modify, display or create substantially similar works from or exploit the contents of the site. You agree to indemnify, defend and hold harmless Peerless for any and all unauthorized uses you may make of any of the material on the site.

Product Sales and Availability

Products on this site will be delivered only within the United States. For delivery outside of the continental U.S., or for additional shipping information call 800-310-KONA. All prices displayed on the site are in U.S. Dollars. Because of packaging materials, shipping weight may differ from actual product weight. For delivery to P.O. boxes and APO/FPO, Peerless will ship via the United States Postal Service only.

Privacy Statement

For an explanation of our privacy policy, please read our Privacy Policy.

Shipping Policy

We will ship coffee, tea and other items the first business day following your order date. All packages are shipped UPS unless we are shipping to a P.O. Box or APO/FPO, in which case, your package will be shipped via the United States Postal Service.

The Peerless Guarantee of Excellence

Your satisfaction is our top priority here at Peerless Coffee Company where we put over 89 years of experience into every bean we roast to create some of the finest coffees available. We strive to make each cup of Peerless coffee a unique, enjoyable experience. If you are in any way dissatisfied with your coffee order, simply call our toll free number for quick, easy replacement.

Contact Us

If you have any questions about our Terms of Use, please email or contact:

Peerless Coffee & Tea
260 Oak St.
Oakland, CA 94607
1-800-310-KONA (5662)